Payment Policy

At James & Emily London, we offer a range of secure and convenient payment methods to ensure a smooth and safe checkout experience for our customers.

By placing an order on our website, you agree to the terms outlined in this Payment Policy.

1. Accepted Payment Methods

We currently accept the following payment methods:

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Credit Card (Visa, Mastercard, and other major providers)

  • USDC

Available payment methods may vary depending on your location, device, or payment provider.

2. Payment Security

  • All payments are processed through secure SSL-encrypted connections.

  • We do not store any payment details on our servers.

  • Payment information is handled directly by certified third-party payment providers that comply with industry security standards.

Your financial data is protected at all times.

3. Payment Processing

  • Orders are processed only after payment has been successfully completed.

  • If a payment fails, is declined, or is flagged for security reasons, the order will not be processed.

  • In cases of suspected fraud or unauthorised transactions, we reserve the right to cancel or suspend an order.

4. Refunds

  • If you are entitled to a refund (for example, after an approved return), the refunded amount will be issued to the original payment method used at checkout.

  • Refunds are processed within 14 days after the returned item has been received and approved.

Please note that processing times may vary depending on your bank or payment provider.

5. Contact

If you have any questions regarding payments or refunds, please contact us:

Email: support@jamesemilylondon.com
Company: James & Emily London